Key benefits for clients.
More Positive Reviews
The system sends families a feedback form.
If the service is rated 4 or 5 stars, the family is directed to leave a review on Google.
If the rating is lower, a private form is sent instead, allowing the funeral home to resolve the issue discreetly before it goes public.
Automated Family Support
Personalized messages are automatically sent to families after the service.
Engagement rates are exceptionally high — nearly 100% of messages are opened, and about 50% receive replies.
Increased Referrals
By staying in touch, the service helps generate more word-of-mouth referrals and repeat business.
Clear Analytics
Access a dashboard with complete conversation history and detailed performance metrics.
Simple Integration
Easily integrates with existing CRM platforms and funeral home management tools.
Fully Automated Workflow
The entire process runs without ongoing staff involvement.
Simple replies are handled automatically; staff are alerted only when human input is needed.
Flexibility & Control
Customize the message content, schedule, and target audience.
Automatically insert the funeral director’s name into messages for a personal touch.
